What our customers say…
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I would like to express my thanks to Scott and Mathew, who fitted my wooden flood door in Uppermill on 10th October. They arrived promptly, worked professionally and conscientiously and, most importantly, left me delighted with my new door.
Door looks fantastic. They did a superb job and all in the pouring rain. Great attention to detail, which am sure you're aware I really appreciate! And they took a picture for the catalogue. Looks really high quality. Super impressed.
For a great part of this year it felt like the rats were going to win the battle to take over my house but thanks to perseverance and some helpful products plus a chunk of money spent rat proofing my house I am happy to say the rats lost. The W.A.R valves helped and having had them installed now for 3 months in my inspection chamber below the patio I feel it's time to feedback and review them.The real route of the infestation turned out to be the rats had chewed through the inspection chamber wall, burrowed under the house to a broken pipe and made their way up four floors to the loft.To fix this the inspection chamber was replaced, the pipe replaced, the patio was removed and replaced with thick, thick concrete (fortress like). In the loft it transpired the installation had been poor with no Durgo valve on the end of the vent. Even with the works completed there was still sounds of rats until finally the W.A.R valves were installed. Any rats that had been left inside the house following the repair works ultimately exited through the valves and were unable to return.These devices are very very good- not perfect but very very good.I began with ordering just one valve and installed it but with continuous ratty noises I bit the bullet and bought further units to complete the chamber. The units are good quality and easy to fit and most importantly work as I now have no rats entering my house plumbing.The only reason I say they are not perfect is because they don't cope brilliantly on a bend as a couple of the entry points in to the chamber are on a slight angle. On these points the flap can become jammed open by tissue etc. But as long as you keep an eye on it and check the chamber from time to time, it's fine. The pros outweigh the cons.When I first saw these valves I thought they seemed a bit expensive. Plus there was the fact I needed three units for the house. However considering I spent a small fortune defeating the rats- redoing patio, fixing the drains, employing a professional camera man to look inside the drains, buying poison, buying every kind of trap on the market, disposing of and replacing all the insulation in the loft contaminated by the vermin, the cost of these valves in comparison to all else is negligible. If having these valves installed means you can defend yourself against the prospect of having rats enter your home, I would encouage you to buy them.I live in the dockland area of central London. My house stands right by the river Thames so it is a certainty that there is a constant stream of rats living close by my house. But thankfully, finally they are no longer living inside my home.
The work carried out was excellent. The installers were very professional and courteous. I would highly recommend your company to others. Many thanks.
Just want to say a big thank you, I have been so impressed by your company's customer service throughout. When I ordered the first valve I asked for it to be sent ASAP and was so pleased when it came Special Delivery the next day. As I mentioned to Sarah, because the first one resolved the problem, we had no need for the second valve and I am really grateful for the speed and efficiency with which the refund has been processed.
I am hopeful we won't need any more products from you but I am and will continue to recommend The Flood Company to others who may need them in future.
We have had such a good service from your company and will recommend you here on the Island.
We were hit by fluvial flooding last year which we were totally unprepared for. We were forced to refurbish the entire ground floor of our home, we then contacted The Flood Company to carry out a survey which led to the installation of two flood doors and the supply of four flood barriers. We were very happy with their prompt and professional service and would highly recommend them.
We are very satisfied with the work carried out – your 2 guys were very helpful and courteous and a credit to your company.
Very friendly, professional and helpful. Very pleased with the installation. Much appreciated.
We have had your flood doors and smart airbricks installed today. I am writing to pass on our thanks and appreciation for the hard work done by Matthew and David, who drove 2 hours from Halifax in snowy weather to do the work, and worked solidly all day to get the job done. They were friendly, tidy, hard working and have done a great job.
I have just had two doors installed and would like to say a massive thank you to The Flood Company.
The workmanship from the fitters was second to none, they are an absolute credit to the company, I didn’t even notice that they had been in my home. I would recommend the Flood Company and their fitters to anyone. Let’s hope the rain keeps away and my doors don’t need to be tested!!
We have just purchased several Flood Protection Barriers. We hope we will never have to put them to practical use. It's a case of 'peace of mind'.
However, we would like to compliment your fitters Barry and Colin who were very efficient, tidy, friendly and helpful, especially when it came to taking us through the process of putting the barriers into place ourselves. We would certainly reccomend The Flood Company products and service.
I live in North Yorkshire having recently moved into a property that had a history of flooding. I often work away and didn't want the worry of not being able to use flood gates.
The Flood Company came and assessed my property, listened to what I was concerned about and advised accordingly. I bought two total flood doors that look like ordinary doors but act as a flood barrier with an added bonus of extremely good locks!
The service was excellent, efficient and installation timed to my convenience. The work was carried out with efficiency and professionalism and everything explained clearly. I would highly recommend The Flood Company and would not hesitate to use them again.
Very helpful and very professional service, I would definitely recommend.
We just called to say we are delighted with the flood barriers bought from you. They were used over the weekend and we are delighted to say we survived the floods – although our neighbours didn’t fare quite as well!
I found The Flood Company Ltd to be an effective, professional organisation, which delivered on its promises. The Flood Company's members were extremely professional throughout the project and made sure that my expectations were met. They are excellent communicators, conscientious and attentive and I highly recommend them.